> For the complete documentation index, see [llms.txt](https://api-documentation.autoshares.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://api-documentation.autoshares.dev/user-guide/knowledge-base.md).

# Knowledge Base

## Introduction

Autoshares Web Trader's knowledge base represents a collection of troubleshooting articles and how-to guides that explain how to deal with the most frequently occurring issues and also how to configure Autoshares Web Trader. Whether you have a certain service not working properly or whether you need to configure margin rates and commissions, the knowledge base is likely the place to feature such content.

The knowledge base consists of two sections:

* **Troubleshooting**. This section walks you through the most commonly experienced issues and bugs.

{% content-ref url="/pages/-MCzCxyG8WGASho1fMjC" %}
[Troubleshooting](/user-guide/knowledge-base/troubleshooting.md)
{% endcontent-ref %}

* **How-to Guides**. This section explains how to perform basic procedures like enabling two-factor authentication, configuring notifications, linking widgets together, etc.

{% content-ref url="/pages/-MCzCxyJ8pdMOwkFGnSq" %}
[How-To Guides](/user-guide/knowledge-base/how-to-guides.md)
{% endcontent-ref %}

Each of the two sections contains different subsections that cover different functionality and different segments of Autoshares Trader (the back office, the web app, the mobile apps, etc.).

{% hint style="info" %}
If you don't find a solution to your problem or your use-case is not covered in the how-to guides, feel free to contact our support team at <support@etnasoft.com>
{% endhint %}